Context

A UK-based luxury retail FTSE100 company initiated a company-wide performance improvement drive. The objective was to identify and address key areas within the organization that were hindering growth and innovation.

Implementation

To guide their performance improvement initiative, the company utilized the 6 Box Leadership Model. This diagnostic framework helps organizations assess their effectiveness by examining six key areas: purposes, structure, relationships, rewards, leadership, and helpful mechanisms. The company employed OHS (6 Box Leadership Model based) diagnostics to facilitate this process. The survey results revealed specific areas that required attention to enhance employee engagement and foster a culture of innovation. These insights directly informed the subsequent stages of the initiative, allowing for targeted interventions.

Outcome

The strategic changes implemented based on the diagnostic findings yielded significant results. Two years after the project's completion, the company recorded a remarkable financial turnaround. There was a 33% increase in revenue and a substantial 213% increase in net profit. This demonstrates the powerful impact of a targeted, diagnostic-led approach to organizational development and performance enhancement.