Privacy Policy

Effective Date: October 27, 2025

1. Introduction

The Culture Intelligence Institute ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data.[1] This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.cultureintelligenceinstitute.com/) or engage with our services, including the Organisational Health Scan and our M&A cultural due diligence tools.

2. Information We Collect

We collect several types of information from and about users of our Site and Services:

• Personal Information: This includes identifiers such as your name, email address, phone number, and professional details (job title, company name) provided when you contact us, sign up for a webinar, or request a consultation.
• Assessment and Scan Data: When participating in our Organisational Health Scan or other diagnostic tools, we collect responses to survey questions.
• Note: Our standard diagnostic scans are designed to be anonymous. We collect and process this data in an aggregate format to provide organizational insights without identifying individual participants.
• Technical and Usage Data: We automatically collect information about your equipment, browsing actions, and patterns, including your IP address, browser type, operating system, and the pages you visit on our Site.
• Cookies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services (e.g., generating reports from diagnostic scans).
• To improve our website functionality and user experience.
• To communicate with you, including responding to inquiries and providing updates on our research and services.
• To conduct research and provide aggregated, anonymous benchmarks for organizational culture and leadership.
• To comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:

• Consent: When you have given us clear consent to process your data for a specific purpose.
• Contractual Necessity: When processing is necessary for the performance of a contract with you.
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights.
• Legal Obligation: When we are required to comply with the law.

5. Sharing Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

• With Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, email platforms).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

6. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Anonymous, aggregated data may be kept indefinitely for research and benchmarking purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification (correcting inaccurate information).
• The right to object to or restrict our processing of your data.
• The right to data portability.
• The right to withdraw consent at any time.
• To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our Site may contain links to other websites, such as the Management Shift Solutions portal. This Privacy Policy applies only to the Culture Intelligence Institute. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Culture Intelligence Institute

Email: info@cultureintelligenceinstitute.com

Website: https://www.cultureintelligenceinstitute.com